If your questions are not answered in the Frequently Asked Questions section, please feedback@irishabroad.com to send your questions directly to our customer service personnel who will respond via email.
If you have forgotten your password, but know your username, you can have your password emailed to the contact email address you registered by entering your username on the forgot password page.
I'm sure I've the correct username and password, but I can't login. How can I fix this? If you are sure you are entering the correct username and password, the login problems may be to do with cookies. Cookies are small pieces of text information that a web server like www.irishabroad.com asks a web browser like Internet Explorer to save temporarily. The web browser then sends the text information back to the server every time it requests a new web page.
We use this system to get your browser to store your login status and send that info back to us with every request for a web page. On the web pages, the login status is used to show whether you are logged in or not. If you have disabled cookie support in your web browser, you can't log in to IrishAbroad.
To make sure cookies are enabled on your browser, please see details below.(if you are using another web browser, please check the included help option to determine how to enable cooke support).
Internet Explorer
Version 6.x - Click 'Tools' on the menu of your browser - Then select 'Internet Options' - Click the 'Privacy' tab - Move the slider to 'Medium' and click OK Version 5.x - Click 'Tools' on the menu of your browser - Then select 'Internet Options' - Click the 'Security' tab - Click 'Custom Level' and scroll down to the Cookies section - Set "Allow per-session cookies" to Enable and click OK Version 4.x - Click 'View' on the menu of your browser - Then select 'Internet Options' - Click the 'Security' tab - Click 'Custom Level' and scroll down to the Cookies section - Select "Always accept cookies" or "Prompt before accepting cookies" and click OK
Version 6.x - Click 'Edit' on the menu of your browser - Then select 'Preferences' - Find "Privacy & Security" in the menu on the left. If there is a triangle pointing to the right next to Privacy & Security, click it. - Select "Cookies" under "Privacy & Security" - Select "Enable cookies for the originating web site only" or "Enable all cookies" and click "OK" Version 4.x - Click 'Edit' on the menu of your browser - Then select 'Preferences' - Select "Advanced" - Select "Accept all cookies" or "Accept only cookies that get sent back to the originating server" and click OK
How do I change my contact email address (and my newsletter subscription email address) If you are a member, you can do this on the edit profile page. If you update your contact email address here, it will also be updated on the newsletter subscription list (if you are a member of that list - you will not be added to the list if you have previously unsubscribed).
If you are not an IrishAbroad member and wish to change your newsletter subscription address, you will need to unsubscribe one address and subscribe another.
Can I access my IrishAbroad email using a desktop email program like Microsoft Outlook Express, Netscape Messenger or Qualcomm Eudora (i.e. a POP3 or IMAP client)? Sorry, this service is not available at the moment. We are planning to introduce a premium email service in 2002 which will include this option (among many others including advanced filtering).
How can I unsubscribe from the IrishAbroad newsletter? You can unsubscribe from the IrishAbroad newsletter by entering the email address to which the newsletter is delivered on our newsletter unsubscribe page.
How can I subscribe to the IrishAbroad newsletter? You can subscribe to the IrishAbroad newsletter by entering your email address into the newsletter subscription form on our homepage.
How do I make sure other users cannot see my personal profile? You can hide your profile from other users by selecting this option on the edit profile page.
How can I change my password? You can change your password by going to the edit profile page, changing the password fields and hitting 'update' at the end of the page.